- Tony Hsieh, a Harvard grad, went from selling pizza out of his dorm room to becoming the CEO of Zappos.
- In his first year at the company, Zappos went from almost nothing in sales to $1.6 million.
- Hsieh moved Zappos headquarters to Las Vegas, Nevada and began an initiative to make the city another Silicon Valley.
- Now, he’s retiring after more than 20 years at the company, which is owned by Amazon.
- Visit Business Insider’s homepage for more stories.
On Monday, Zappos CEO Tony Hsieh (pronounced Shay) announced his retirement from the company after 20 years.
There was no specific reason given for Hsieh’s retirement in an email sent out by COO Kedar Deshpande, who will be stepping into the CEO role.
During his tenure leading the company, Hsieh moved the company’s headquarters from San Francisco to Las Vegas as part of a larger effort to make Vegas the new Silicon Valley. While the full scope of his vision hasn’t panned out, he made a name for himself in the business community and brought noteworthy attractions to the city, including Container Park and the ‘Life is Beautiful’ music festival.
The former CEO also made headlines when he created ‘Llamapolis’, a mini community where Hsieh lives with his two alpacas.
From selling pizza in his dorm room to seeing Zappos acquired by Amazon, here's what you need to know about Hsieh's career rise.
While little is known about Hsieh's early life, he was born in 1973 and grew up in the San Francisco Bay Area.
Source: CNBC
Hsieh attended Harvard, where he sold pizza out of his dorm room with some friends.
Source: CNBC
His first business venture after graduating was LinkExchange, which he sold to Microsoft in 1998 for $265 million.
Source: Inc.com
After the sale, Hsieh and his friend Alfred Lin were investing money into "20 or so" companies, including one company that would eventually become Zappos.
A year later, another entrepreneur by the name of Nick Swinmurn left Hsieh a voicemail telling him about ShoeSite.com (which would later be renamed Zappos.) Hsieh, still uncertain about the venture, joined the company and invested $500,000.
Source: Inc.com
As an investor and advisor for Zappos, Hsieh was able to help the company go from almost no sales in 1999 to $1.6 million in sales by 2000. In 2011, the company passed the threshold of $1 billion in sales.
Source: Inc.com
In January of 2004, Hsieh and his team decided to move the company's headquarters from San Francisco to Henderson, Nevada. Hsieh said the moved was based on the lack of people who want to work in customer service in San Francisco.
Source: CNBC
In 2006, Swinmurn left Zappos, and Hsieh became CEO, placing emphasis on employee satisfaction.
Source: Inc.com
Hsieh moved the company toward Holacracy, meaning employees work in task-specific teams instead of each employee working on their own and then reporting to a manager.
Source: Business Insider
One of Hsieh's most talked about employee perks is the "Pay to Quit" program, which gives employees a $2,000 quitting bonus if they feel like the company isn't the right fit after their first 4 months.
Source: Inc.com
In 2009, Amazon bought Zappos for $1.2 billion, after Hsieh said no in 2005.
Source: Inc.com
In 2013, Zappos bought the old Las Vegas City Hall and Hsieh moved his team to this new location. The new location is about 30 minutes from the new strip and just a stone's throw away from Fremont Street.
Source: CNBC
This move was a part of a bigger initiative, Downtown Project, to make Las Vegas another Silicon Valley. Hsieh put $350 million into the project, which included real estate, restaurants, and other ventures.
Source: Las Vegas Review Journal
While the initiative garnered mixed results, it did bring some noteworthy attractions to the area, including the "Life is Beautiful" music festival and the Downtown Container Park.
Source: Washington Post
Hsieh also lives in the area, in a micro community called "Llamapolis", which is comprised of tiny houses and Airstream trailers.
Source: Business Insider